What We Offer
A Complete Safeguarding Platform for Care Professionals
From documenting injuries on interactive 3D models to generating inspection-ready reports, OnGuard brings every aspect of safeguarding into one secure, intuitive platform.
3D Body Mapping
Document Injuries with Precision No Paper Map Can Match
OnGuard’s interactive 3D body mapping is the centrepiece of the platform — and a feature no other safeguarding software offers. Staff select from six demographic models and draw directly on a three-dimensional human figure to mark the precise location, size, and type of any injury or concern.
Safeguarding
Concern Logging, Tracking, and Resolution — All in One Place
Log safeguarding concerns with structured severity levels, concern type categorisation, and guided workflows that ensure nothing is missed. Track each concern from initial observation through investigation, escalation, and resolution — with full outcome recording aligned to Making Safeguarding Personal (Care Act 2014).
Evidence & Reporting
Secure Evidence Storage and Inspection-Ready Reports
Upload photos, documents, and supporting files directly to individual concerns or body map markings. All evidence is stored in encrypted cloud storage with a complete chain of custody. When inspection time comes, generate comprehensive safeguarding reports covering full resident histories, incident timelines, and legal documentation — in seconds, not hours.
Communication
Keep Your Whole Team Connected Between Shifts and Across Sites
Safeguarding does not stop at the end of a shift. OnGuard’s built-in communication tools ensure critical information moves seamlessly between team members. Thread-based messaging on individual concerns keeps discussions focused and auditable. Handover notes with automatic expiry dates ensure outgoing staff can brief incoming colleagues with the right level of detail — without information becoming stale.
Management
Team Management, Tasks, and Oversight
Manage your safeguarding team’s workload with built-in task management. Create teams, assign tasks, track progress, and ensure accountability across your organisation.
Task Board
Visual Kanban-style task board for managing safeguarding actions. Create tasks, set priorities, assign due dates, and track completion across your team.
Team Management
Create and manage safeguarding teams. Add members, assign roles, and track team performance with built-in statistics on active tasks and monthly completions.
Dashboard & Analytics
At-a-glance metrics showing active concerns, open cases, recent activity, and upcoming reviews. Role-based dashboards ensure each team member sees what matters most to their role.
User Permissions
Granular role-based permissions control who can view, create, review, and escalate concerns. Establishment-level restrictions add an additional layer of access control for multi-site operators.
Multi-Site Administration
For care home groups: manage all your establishments from a single platform admin dashboard. Create new sites, manage users across locations, and view cross-site safeguarding data with centralised reporting.
Notifications
Stay informed with real-time notifications filtered by priority and category. Receive alerts for new concerns, status updates, task assignments, and escalations. Bulk actions let you manage notifications efficiently.
Security
Enterprise-Grade Security as Standard
Safeguarding data demands the highest levels of protection. OnGuard is built on AWS infrastructure with security embedded at every layer — not bolted on as an afterthought.
Data Isolation
Each establishment’s data is stored in completely separate databases. There is no shared data layer between organisations — a breach at one site cannot expose another.
Encryption
All data is encrypted at rest (AES-256) and in transit (TLS). Evidence files are stored with server-side encryption and access-controlled paths that prevent unauthorised retrieval.
Authentication
AWS Cognito-powered authentication with JWT token validation, 30-minute session timeouts, and secure cookie policies. Every API call is authenticated and authorised.
Audit Trails
Every action is logged — who created a record, who viewed it, who modified it, and when. Complete accountability for regulatory compliance and legal defensibility.
See OnGuard in Action
Book a 15-minute demo and we will walk you through the platform — from 3D body mapping to report generation.